Welcome to glowpivot.shop. These Shipping Terms apply to all orders for floor lamps purchased on this website.

Due to changing market conditions and continuously rising operational costs, the company has been operating at a loss for an extended period. Consequently, we have decided to initiate a complete inventory clearance and offer a one-time sale at discounted prices. Against this backdrop, we remain committed to making every effort to ensure the timely processing and delivery of your orders.

I. Order Processing Time
All orders will be processed within one business day;
Once an order is confirmed, it will promptly enter our warehousing and shipping workflow;
Processing times may be subject to slight adjustments during peak periods or in the event of unforeseen circumstances.

II. Shipping and Delivery Time
All items are shipped from warehouses located within the United States;
Once shipped, the estimated delivery time is approximately 2 days (actual delivery time may vary depending on logistics conditions and geographic location);
We utilize reliable logistics services to ensure both the efficiency and security of your delivery.

III. Return Policy
Return requests must be submitted within 30 days of receipt of the item(s);
Requests submitted more than 30 days after receipt will not be accepted, except in special circumstances mandated by law;
Returned items must be in substantially good condition.

IV. Refund Information
Once a return request has been approved, the refund will be processed and issued back to the original payment method within 3 business days;
The actual time it takes for the funds to appear in your account may vary slightly depending on the processing speeds of your payment platform or bank.

V. Shipping Details
All orders are shipped from our U.S. warehouses;
Shipping transit may be subject to delays caused by weather conditions, public holidays, or factors related to the shipping carrier;
Once an item has been handed over to the shipping carrier, it is deemed to have officially entered the transit process.

VI. Clearance Shipping Notice
All items on this website are part of a one-time inventory clearance sale. Stock is limited and available only while supplies last. Shipping services will continue to be provided as usual throughout the clearance period; however, this does not constitute a commitment to provide long-term, ongoing shipping services.

VII. Contact Us
If you have any questions regarding shipping or your order, please contact us through the official channels provided on glowpivot.shop.

Thank you for your support and understanding of glowpivot.shop. We remain committed to providing you with the necessary shipping and delivery support throughout this clearance period.